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Don’t forget about your FSA dollars

Don’t let your flexible spending account (FSA) or health savings account (HSA) dollars go to waste. Put ’em to good use on CADDIS eye appliances.


What are flexible spending and health savings accounts?

Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have an FSA or HSA, please check with your employer or insurance company.


Can I purchase CADDIS with my FSA or HSA?

CADDIS accepts FSA and HSA dollars for all purchases as long as your FSA or HSA card is affiliated with a major credit card (has the Visa/Mastercard logo on it).

If you would like to use your FSA or HSA card to pay for a portion of your purchase and apply the remaining balance to a different card, we can do that as well. Please call us at (801) 464-4039, 9 a.m.–5 p.m. MST, Monday-Friday. You can also email us at orders@caddislife.com.


What’s the best way to place my FSA or HSA order?

First, double-check the balance on your FSA account.

You can place an order online, using your FSA or HSA card as you would any other credit card, or by giving us a ring at (801) 464-4039, 9 a.m.–5 p.m. MST, Monday-Friday.


When is the cut-off for placing an order online with FSA dollars?

If your benefits expire at the end of the year, you have until Sunday, December 31 at 9 p.m. MST to place an order with us using your FSA dollars. Be sure to double-check with your carrier for details on your plan.


Can I split payment between my FSA and a different card?

Yes! If you’d like to use your FSA or HSA card to pay for a portion of your purchase and apply the remaining balance to a different card, please reach out to orders@caddislife.com or call us at (801) 464-4039, 9 a.m.–5 p.m. MST, Monday-Friday. We’ll be happy to set that up!


How do I get a receipt?

We’ll include an electronic receipt with your shipping confirmation email, and a physical copy with your purchase. If you need another copy, drop us a line at orders@caddislife.com and we'll be happy to send you another one.


Can I return an order paid for with my FSA or HSA?

Yes, we have a 100% happiness guarantee return or exchange policy for all of our CADDIS eyewear, so we are happy to exchange your frames for a different pair if you aren’t satisfied. However, we recommend checking with your insurance provider before requesting a refund to an FSA card. Unlike HSA, FSA funds must be used during a defined time period. For some insurance plans, your funds will be forfeited if you request a refund.


I still have some questions. Help.

No problem. Give us a call at (801) 464-4039, 9 a.m.–5 p.m. MST, Monday-Friday, or email orders@caddislife.com.